Typically if that happens here we may keep a bed or a toy that the owner states the animal is attached with the animal if it fits in its kennel, otherwise it all goes with the rest of our general donations. If we do end up keeping an item with an animal I will make a note on their file or in their paperwork that the item can go home with the animal if the adopter would like, and if they don't take it it just goes to our donations or with our other toys and beds. I will say, in the 3 years that I've been working with the cats at my shelter, none of them have actually been particularly attached to items that they came in with. There have been a few that get attached to beds that I have given them myself but again, it's always the adopter's choice to take the items home with them (Couldn't tell you about dogs for certain but in general it seems to be similar). To me it sounds like you are doing a lot of unnecessary work for your shelter, especially the part you mention about calling adopters to see if they want the items.
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Laurel Wilton
Feline Welfare Supervisor
Nebraska Humane Society
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